Nathaniel I.
Learning and Development Facilitator @Monzo
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WORK HISTORY
Learning and Development Facilitator @Monzo
EDUCATION
Universidad de Cádiz
Erasmus Exchange, Spanish and Iberian Studies
Faculdade de Letras da Universidade de Lisboa
Erasmus Exchange, Portuguese and Brazilian Studies
King's College London
BA Spanish and Portuguese with a Year Abroad
ABOUT NATHANIEL I.
I’m a Learning and Development Specialist with around four years of experience in the hospitality-tech sector. I specialise in training facilitation, instructional design, project management, and stakeholder collaboration.Key Achievements• Onboarded 80% of the Central Guest Services team in London, many of whom have progressed into senior roles.• Trained 140+ EMEA Front Desk employees in person and 200+ employees online.• Enhanced training delivery by introducing structured agendas, refreshed slide decks, new eLearning modules, and data-driven evaluation.• Expanded the use of Workday Learning by enabling reporting for People Managers and exploring its full potential as an LMS.Ambitions• Progress into an L&D Manager role and leverage data insights to enhance training programmes.• Integrate AI into learning content to drive engagement and personalisation.• Broaden experience with LMS platforms to centralise and optimise learning offerings.
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