Nathaniel F.
Data Analyst Intern @Textron Aviation
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WORK HISTORY
Data Analyst Intern @Textron Aviation
Wichita, KS, US
Analyzed operational and service desk data within ServiceNow (SNOW) to identify trends and support data driven decision making.• Cleaned and organized datasets from SNOW exports using Excel to improve data accuracy and reporting quality.• Built reports and dashboards to track service performance metrics and workflow efficiency.• Identified patterns in ticket data to help teams improve response times and operational processes.• Collaborated with internal teams to gather data requirements and support analytics projects.
EDUCATION
Newman University
Bachelor's degree
ABOUT NATHANIEL F.
Business Management Student at Newman University
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