Nathan Hoggard

About Nathan Hoggard

I am a Customer Success Manager at Orgvue, a leading SAAS company specializing in…

Experience

1. Customer Success Manager

   Orgvue

   Apr 2022 — Present

   As a Customer Success Manager at Orgvue, a leading SAAS company specializing in organization design and workforce planning, I am passionate about ensuring our clients achieve success with our platform. Our innovative solution empowers organizations to plan for the future from ‘strategy to people’, so they can make better workforce decisions in a constantly changing world. My role involves working closely with customers to understand their unique needs and tailoring our solutions to fit their specific requirements. I build relationships with our clients and help them achieve their organizational goals. In addition to client-facing responsibilities, I also take ownership of several internal initiatives. As the owner of our release webinar series, I ensure that our customers are informed and educated on new features and product updates. I also lead an advanced training series that focuses on a specific aspect of our product related to JavaScript, ensuring our customers have the knowledge and resources to get the most out of our platform. Collaboration is key to our success, and I work closely with cross-functional teams to identify areas for improvement and drive product innovation. My ultimate goal is to empower our customers to optimize their organizational design and succeed in their respective industries.

Skills

• Powerpoint
• Microsoft Word
• Marketing
• Fundraising
• Microsoft Office
• Time Management
• Social Media
• Sales
• Sports
• Teamwork
• Public Speaking
• Microsoft Powerpoint
• Business Networking
• Customer Service
• Advertising
• Networking
• Microsoft Excel
• Leadership