Nathan Harlan
Director of Operations @Tire Rack
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WORK HISTORY
Director of Operations @Tire Rack
Oversee nationwide operations for Tire Rack Mobile Installation and Discount Tire Mobile Installation, leading the largest mobile tire mounting and installation network in the United States. Direct end-to-end strategy, growth, and operational execution for a fleet of 100+ mobile service vans across 50 markets, supporting more than 100 employees.Led the seamless integration of Tire Rack’s mobile operations into Discount Tire’s brick-and-mortar footprint, improving operational efficiency, customer experience, and cross-channel alignment. Manage IT initiatives and website development/implementation projects that support mobile operations and sales, ensuring systems, platforms, and process tools align with field requirements and business objectives. Partner closely with software development teams to design and enhance operational technology, including a field-ready technician service application and fully integrated operations platform.Additionally manage operations and P&L for the Tire Rack Retail Installation Center in South Bend, IN, as well as the Lorton, VA same-day delivery warehouse serving the Washington, D.C. metro area. Oversee same-day tire delivery programs supporting Honda, Acura, and Subaru dealership partners.
EDUCATION
Udemy Alumni
Certificate, A3 Problem Solving Methodology, Business Administration and Management, General
Southern New Hampshire University
Master’s of Science in Management, Crisis/Emergency/Disaster Management
Drucker School of Management
Certificate, Business Administration and Management, General
Holy Cross College
Associate of Arts (AA), General Studies
Honeywell Six Sigma
Certificate, Six Sigma Green Belt
University of Notre Dame
BA, Communications
Purdue University
Certificate, Business Administration, Management and Operations
Michigan State University
Specialization, Entrepreneurship/Entrepreneurial Studies
Ivy Tech Community College- South Bend, Indiana
Certificate in Customized CNC Lathe, CNC Lathe
Core Consulting
OSHA 10 Hour General Industry Certification
SKILLS
ABOUT NATHAN HARLAN
As an accomplished industry leader with diverse experience across multiple sectors, including automotive, software development, project management, logistics, and more, I have a proven track record of success in building and leading high-performing teams and organizations. Throughout my career, I have thrived in challenging environments, developing and mentoring teams to excel and achieve exceptional results.My leadership philosophy centers around fostering a strong team chemistry and creating an engaged workforce that goes above and beyond to ensure organizational success and mission accomplishment. I thrive in dynamic situations and can adapt quickly to changing operational environments. When the need arises for decisive leadership, I am at my best, guiding others towards making well-informed decisions.Equipped with a skill set that includes Six Sigma Green Belt, LEAN, process improvement, program management, and team leadership, among others, I am driven by a passion for continuous improvement and lean manufacturing practices. My dedication to talent development and organizational management further strengthens my ability to drive success within any team or project.Core skill sets include; Six Sigma Green Belt, LEAN, process improvement, program management, team leadership, small group leadership, team development, engagement building, talent development, organizational management, continuous improvement, lean manufacturing.
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