Nathan Farnsworth
Manager II, Sales & Retention @ Housecall Pro | Driving Customer Sales, Service, and Retention Strategies
- Role
- Manager Ii, Sales & Retention at Housecall Pro
- Location
- Derry, NH, US
- LinkedIn followers
- 500 followers
About Nathan Farnsworth
At CONQUER, our team focuses on enhancing customer loyalty and optimizing sales retention strategies through a people-first approach. With over a year of leadership experience in driving collaborative initiatives, we empower teams to deliver exceptional results in customer satisfaction and retention. Previous experience includes over six years at Comcast Business, where we supported SMB customer care, retention, and inside sales efforts. Strong expertise in leveraging tools like Microsoft Excel and Net Promoter Score to deliver insights and improve performance. Dedicated to cultivating innovative solutions that align with organizational goals and customer needs.
Experience
Manager Ii, Sales & Retention
Mar 2024 — Present
Education
Oklahoma City Community College
Associate's in applied Science (AAS), Graphic Communications
2003 — 2005
Skills
- Call Centers
- Customer Retention
- Leadership
- Telecommunications
- Sales
- Customer Experience
- Customer Service
- Management
- Team Leadership
- Coaching
- Customer Satisfaction
- Sales Presentations
- Team Building
- Sales Operations
- Sales Management
- Problem Solving
- Sales Leadership Training
- Training
- Sales Compensation
- Call Flow Design
- Workforce Management
- Contact Centers
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