Nathan Ewing
Product Manager | AI Strategy and CX
- Role
- Manager, Platform Authoring at Comcast
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Nathan Ewing
Manager of Platform Authoring with a technical product focus. I work across web, app, chat, and voice, improving Dialogflow CX routing, system reliability, and cross-channel experiences for tens of millions of users.My background combines data analytics, NLP, and ML with hands-on work in customer-facing AI systems. I’m comfortable diving into the technical details, shaping platform strategy, and working with engineering to solve ambiguous, high-impact problems.I’ve worked across telecom, financial regulation, and AI products, and I bring a global perspective from years of studying Mandarin and living in Shanghai and Taipei.I enjoy building AI-powered products that are clear, scalable, and grounded in real user needs.
Experience
Manager, Platform Authoring
Jun 2025 — Present · Chicago, IL, US
Education
University of Iowa
MS, Business Analytics
Western Illinois University
Bachelor of Business Administration - BBA, Economics
University of Iowa
Bachelor's degree, Double Major in Economics and Chinese
National Taiwan University
International Chinese Language Program
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