Nathan W.

About Nathan W.

As a data-driven Lean Six Sigma Master Black Belt, I specialize in building and sustaining continuous process improvement (CPI) programs that drive measurable results across large organizations. With expertise in change management, I lead teams to enhance operational efficiency and quality in healthcare programs and patient services. My approach blends strategic planning with the implementation of high-impact initiatives, ensuring alignment with organizational goals while delivering long-term value.I have extensive experience leading cross-functional teams to deliver breakthrough results in clinical, quality, operational, and administrative areas. My passion for Continuous Process Improvement (CPI) enables me to teach and mentor teams, empowering them to adopt a mindset of ongoing improvement. I also bring strong skills in Data Modeling and Analytics, helping organizations leverage data-driven insights to inform decision-making and accelerate operational growth.Hard Skills:Continuous Process Improvement (CPI)Lean Six Sigma MethodologiesData Modeling & AnalyticsBusiness Process MappingStatistical Process Control (SPC)Failure Mode Effects Analysis (FMEA)Root Cause Analysis (RCA)Process Automation & Dashboard DevelopmentSoft Skills:Leadership & Team DevelopmentChange ManagementTraining & MentorshipProblem-SolvingStrategic ThinkingCollaboration & InfluenceEffective CommunicationAdaptabilityCareer Highlights:Built and sustained CPI programs that fostered a culture of continuous improvement across multiple organizations.Delivered 2K+ hours of tailored DMAIC, DMADV, and Kaizen mentorship to Lean Six Sigma Green Belts, Black Belts, and senior leaders, resulting in 49 completed projects and 19 certifications.Led organizational transformation by adopting High-Reliability Organization (HRO) principles, improving clinical quality, reducing costs, and increasing operational readiness.Developed data models and customized dashboards, collaborating with IT teams to drive data-driven decision-making, improve patient safety, and streamline processes.I thrive in fast-paced, evolving environments, where my ability to integrate data analytics with process improvement ensures that I deliver results in terms of value, quality, cost-efficiency, and risk management.

Experience

1. Clinical Excellence Manager Senior Project Manager Staff

   Qtc Management, Inc

   Dec 2024 — Present

   Advances enterprise clinical operations by designing and operationalizing the Clinical Excellence function. Translates strategic and operational priorities into governance, performance measurement, and portfolio management systems that improve clinical quality, access, operational efficiency, and leadership decision making.Enterprise Portfolio & Performance Management: Designed and implemented an integrated portfolio and performance management environment using Monday.com and SharePoint to track 24 Clinical Excellence initiatives. Consolidated program progress, risk indicators, and value realization into a centralized dashboard that provides senior leaders with a consistent view of operational performance, capacity, and strategic alignment.Clinical Excellence Governance & Operating Model: Established governance standards for initiative intake, prioritization, and performance monitoring, creating a structured framework that enables transparent decision-making and consistent oversight across clinical and operational leadership.Enterprise Strategic Planning: Facilitated a two-day enterprise strategic planning session that produced a five-year Clinical Excellence roadmap and sequenced 12 priority initiatives with defined ownership, timelines, and performance milestones.Clinical Quality Measurement Framework: Developed enterprise Clinical Quality Indicator measurement frameworks and operational definitions to enable standardized performance monitoring, baseline establishment, and future quality improvement initiatives.Platform Modernization & Collaboration Infrastructure: Led the modernization and consolidation of two departmental collaboration platforms, migrating SharePoint and Prism environments serving 94 users with minimal downtime while improving access control, workflow consistency, and usability of operational guidance.

Education

• Clarkson University

  Master of Science - MS, Healthcare Data Analytics

• Clarkson University Graduate School

  Master of Business Administration - MBA, Healthcare Managment

• The University of Georgia

  Bachelor of Business Administration - BBA, General Business

• University of Denver

  Graduate Certificate, Database Design and Administration

• Florida Institute of Technology

  Associate of Arts - AA, Health/Health Care Administration/Management