Nathan Brewster

Manager of Continuous Listening @Federal Express Corporation

Memphis, TN, US

As Manager of Continuous Listening, I lead the development and execution of enterprise-wide strategies to capture employee voice across the entire lifecycle—from onboarding to exit. I design and implement listening programs that surface meaningful insights from both quantitative and qualitative data, enabling a deeper understanding of team member experiences, needs, and expectations. By translating these insights into actionable recommendations, I empower leaders and stakeholders to drive improvements in engagement, culture, and performance. My role bridges analytics, empathy, and strategy to ensure that every voice is heard and every insight leads to meaningful change.

Samford University

Bachelor of Arts (B.A.), Psychology

Central Michigan University

Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology

Central Michigan University

Masters of Arts, Industrial and Organizational Psychology