Nathan Scheibe
Account Executive, Membership Service & Retention
- Role
- Account Executive, Membership Service & Retention at Rockford IceHogs
- Location
- DeKalb, IL, US
- LinkedIn followers
- 500 followers
About Nathan Scheibe
As a recent graduate of Northern Illinois University with a Bachelor of Science in Sport Management, I am presently pursuing getting my professional career off the ground in sports! I am a hockey guy through and through, and my passion for sports is unrivaled. I have an extremely hard work ethic with a great attention to detail. I want to make an impact on the sporting world, but most importantly, I want to work to make myself happy. I am open to all opportunities, as nothing should be left off of the table. I am willing to do whatever it takes to be the best professional I can possible be, whether that be through sports or in a totally different environment!
Experience
Account Executive, Membership Service & Retention
Sep 2024 — Present · Rockford, IL, US
Directly manage a book of season ticket member accounts, including day to day customer communication to provide necessary solutions for customer service needs.Contribute to annual renewal & retention strategic planning and timelines to increase season ticket member renewal and engagement.Staff the season ticket member service counter and carry out season ticket member engagement and fan experiences at home games.Collaborate with the ticket sales team to identify and formulate impactful outreach initiatives to meet and exceed customer expectations and generate revenue through upsells, referrals, single game ticket add-ons, and growth of the membership base. Plan and execute year-round season ticket member events and experiences.Collaborate with Chicago Blackhawks renewal and retention team to implement efficiencies, best practices, and shared resources.
Education
Northern Illinois University
Sports Management
2021 — 2024
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