Nathan Richard Ormson

Technical Team Manager @Freedom Heat Pumps Ltd

Warrington, GB

As Technical Manager for Freedom Heat Pumps, my role bridges technical operations, training, and commercial growth. I focus on:Training & Development - equipping colleagues with the knowledge and skills to carry out accurate heat loss calculations and deliver best-in-class renewable heating solutions.Technical Support Leadership – overseeing our technical support framework, ensuring customer and installer queries are resolved efficiently, and developing resources to streamline future support.Operational Oversight – driving consistency through clear processes, performance monitoring, and continuous improvement across technical operations.Sales Growth Support - working closely with the sales team, translating technical expertise into customer confidence, and providing insight for complex projects.Hands-On Expertise - stepping into complex or high-value cases where my involvement adds strategic value while using these moments to mentor and upskill the team.My goal is to create a strong technical backbone that empowers the business to grow, while ensuring colleagues, customers, and partners have the tools and confidence to succeed in the transition to renewable heating.

Mid Cheshire College

Electrical Installation

The Manchester College

Refrigeration and air conditioning

Ravenair Flying School

Private Pilots Licence