Nathan Retelle
Director - Learning/Customer Success
- Role
- Director - Customer Success at Medpower
- Location
- Haverhill, MA, US
- LinkedIn followers
- 500 followers
About Nathan Retelle
Visionary, highly accomplished, and results-driven manager with extensive experience providing thought leadership to cross-functional teams while facilitating the development and execution of strategies to ensure results are achieved across the department. Highlights & Key Profile Offerings: Experienced manager of teams at various levels of the service delivery ladder with expertise in workflow assessment/redesign from the perspective of process improvement and user experience. Credible history of leading and driving key strategic projects and initiatives while partnering with others to steer talent development, organizational transformation, and operational excellence strategies. Immense success in spearheading implementation of multiple simultaneous new client startups, including onboarding of new clients, leading internal and external status update meetings, collecting data for system setup, and overseeing the handoff phase after go-live. Respected team leader who has repeatedly turned around underperforming teams; engaged mentor, recruiter, and trainer with innate desire to set staff up for success from day one. Stellar record of coordinating and monitoring operations across various departments, while maintaining the quality of services and products. Manage multiple facets of complex systems, ensure all pieces work and communicate effectively, and parse complex systems and communicate those effectively to stakeholders at all levels of an organization. You can also reach out to me at n•••••••@gmail.com • (97••••••21
Experience
Director - Customer Success
Mar 2024 — Present
Skills
- Ehr
- Healthcare Information Technology
- Cpoe
- Meditech
- Emr
- Process Improvement
- Training
- Informatics
- Hipaa
- Troubleshooting
- Healthcare
- Access
- Hl7
- Ambulatory
- Nursing
- Clinical Research
- Order Entry
- Dragon Naturally Speaking
- Healthcare Management
- Hospitals
- Software Documentation
- Healthcare Consulting
- Software Implementation
- Healthcare Industry
- Computerized Physician Order Entry (Cpoe)
- Patient Safety
- Management
- Working with Physicians
- Business Process Improvement
- Healthcare Analytics
- Workflow Management
- Conflict Resolution
- Lean Process Improvement
- Process Improvement Projects
- Continuous Process Improvement
- Technology Process Improvement
- Project Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.