Nathan Mascenic

About Nathan Mascenic

Experienced Vice President of Operations | Business Growth Driver | Technology…

Experience

1. Vice President Wholesale Operations

   Freedom Financial Network

   Mar 2017 — Present

   Lead internal business operations for all Wholesale partners that enroll clients into Freedom Debt Relief and refer loan applicants to Freedom Plus.\\\\n\\\\nDeliver on the FFN mission of empowering everyday Americans to move forward towards a better financial future.\\\\n\\\\nWholesale partner relationship management that plans for the future and solves for the unforeseen.\\\\n\\\\nStrategic planning for optimized growth and win-win partnerships.\\\\n\\\\nManage P&L, planning, budgeting and commissions processing.\\\\n\\\\nNew partner onboarding, training, and strategic ramp up.\\\\n\\\\nOversee Compliance and QA to ensure consistent customer onboarding experiences.\\\\n\\\\nDevelop the Wholesale Account Manager team to optimally support all facets of daily Wholesale partner operations.\\\\n\\\\nGuide internal and external Product, Engineering, and Business Intelligence to drive growth and efficiency through technology and process improvement.\\\\n\\\\nDrive and support state licensing efforts to maximize addressable markets for client enrollment.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Arizona State University

  Bachelor's degree, Spanish Language and Literature

  2005 — 2007

Skills

• Windows
• Call Center
• Crm
• Unix
• Product Management
• Saas
• Cti
• Business Intelligence
• Customer Relationship Management (Crm)
• C#
• Vendor Management
• Troubleshooting
• Training
• Salesforce.com
• Agile Methodologies
• Cloud Computing
• Ivr
• Testing
• Tcp/Ip
• Voip
• Team Leadership
• Web Development
• Team Management
• Leadership
• Xml
• Software Development
• Networking
• Javascript
• Html
• Force.com
• Team Building
• Program Management
• Start-Ups
• Telecommunications
• Microsoft Sql Server
• Integration
• Call Centers
• Windows Server
• Business Analysis
• Sql