Nathan King
Product Manager at Lumos Fiber
- Role
- Product Manager at Lumos Fiber
- Location
- Staunton, VA, US
- LinkedIn followers
- 500 followers
About Nathan King
Experienced Product Leader | Driving Growth Through Strategy, Innovation & …
Experience
Product Manager
Sep 2015 — Present · Waynesboro, VA, US
Product Manager – Fiber Internet, Voice, & Security SolutionsLumos Fiber (formerly Lumos Networks & NorthState Communications)Sep 2015 – Present | Waynesboro, VALead strategy, development, and delivery for three major product lines: Business Fiber Internet, VoIP & TDM Voice Services, and Security & Automation. Collaborate cross-functionally with sales, engineering, and executive teams to launch innovative products, reduce costs, and meet evolving customer needs. Business Fiber InternetOwn end-to-end lifecycle for all business internet products across multiple markets.Launched next-gen networking hardware, including- Wi-Fi 6 Cisco Meraki Access Points- Meraki MX Firewalls & Security Gateways- Meraki MS PoE Switches- Calix SmartBiz platform for small business optimizationPartner closely with Sales and Sales Engineering to develop custom connectivity and hardware solutions, accelerating B2B deal wins. Security & AutomationCreated and launched a new product line focused on smart security solutions.Successfully introduced- Alarm.com Wi-Fi Video Cameras and Video Doorbells- Qolsys IQ Security Panels & Sensor SystemsDesigned and implemented a company-wide remote training platform during COVID-19 to support virtual learning and onboarding. Voice Products (VoIP & TDM)Manage all voice services across residential and business markets.Launched- SIP Trunking offerings for enterprise-grade scalability- Cloud Voice with 45+ advanced calling features- Cloud Fax servicesDevice rollouts: Yealink T5 Series, Polycom VVX, Cisco 8800 IP PhonesLed successful vendor negotiations resulting in notable OPEX reductions.
Education
Louisiana State University
Bachelor of Applied Science - BASc
2024
Skills
- Telecommunications
- Product Development
- Creative Strategy
- Customer Experience
- Start-Ups
- Mobile Internet
- Contact Centers
- Small Business
- Web Development
- SEO
- Call Centers
- Mobile Devices
- Marketing Strategy
- Innovation
- Mobile Marketing
- Microsoft Office
- Social Media Marketing
- Web Design
- Customer Satisfaction
- Product Management
- Strategic Partnerships
- Customer Retention
- Product Marketing
- Customer Service
- Management
- Marketing
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