Nate Jorgensen

About Nate Jorgensen

I lead client operations and white‑glove Final Mile logistics at iWest Companies, an Atlas Van Lines agent focused on reliable, damage‑free delivery experiences. I oversee Final Mile performance across regional locations, manage a high volume of retailer claims, and work closely with operations, warehouse, and driver teams to close the loop quickly on damage, delays, and exceptions. I care about clear accountability, practical metrics, and processes that actually work in the field—not just on a slide.Outside my day job, I co‑host the Lift Me Up podcast, where I sit down with guests to share honest, uplifting conversations about the moments that shaped them and the lessons they carry forward. It keeps me grounded in what really matters: people, perspective, and the ability to grow through challenge, which is the same mindset I bring to leading teams and improving the customer experience.

Experience

1. Director of Client Operations

   Interwest Moving & Storage Idaho Wyoming

   Feb 2026 — Present · US

   I oversee white‑glove Final Mile client operations across our regional network, ensuring on‑time, damage‑free delivery experiences for key retail partners. I own metrics accountability, claims performance, and continuous improvement initiatives that drive service reliability and cost efficiency. I also provide global operations support by turning performance data into actionable insights for locations, leadership, and clients.

Education

• University of Arizona

  Master of Arts - MA, Organizational Leadership

  2017 — 2020

• Ashford University

  Bachelor’s Degree, Marketing and Public Relations

  2011

Skills

• Sales Operations
• Customer Service
• Logistics
• Training
• Customer Satisfaction
• New Business Development
• Outlook
• Retail
• Customer Relations
• Management
• Team Building
• Project Planning
• Contract Negotiation
• Word
• Supply Chain Management
• Social Media
• Recruiting
• Business Development
• Leadership
• Problem Solving
• Operations Management
• Process Improvement
• Hiring
• Microsoft Office
• Sales
• Inventory Management
• Coaching
• Marketing
• Transportation
• Powerpoint
• Freight
• Risk Management
• Negotiation
• Scheduling
• Supervisory Skills
• Sales Management
• Administration
• Account Management
• Marketing Strategy
• Logistics Management