Nathan Gallegos

Enterprise Systems Analyst @CWS Apartment Homes

Austin, TX, US

Assists security team with incident response processes and vulnerability remediation, as well as maintaining security conventions• Assists with the setup, launch, and day-to-day setup and deployment of the SSO system and ensures functional access to necessary applications• Ensures hardware and systems are ordered and installed for property takeovers. This includes: printers, computers, televisions, telephones, access systems (FOBs), routers, access points, firewalls, music, eFax, and copy machines.• Troubleshoots devices, software, and accounts.• Assists with the setup, launch, and day-to-day support of standardized communication systems such as: property and corporate office interactive voice response (IVRs), voicemails, Mitel (VoiP), Microsoft Teams, Microsoft Outlook, signature lines, Zoom, and other video or virtual conferencing systems.