Nathan Drook

About Nathan Drook

Innovative professional with 14+ years of development and management experience with a successful track record in demonstrated initiatives, creativity and commitment to organizational goals. • Self-taught, highly motivated, bilingual IT Professional with over 20 years combined experience in multiple areas of Technology.• Proficient in areas of technology including, but not limited to network infrastructure, hardware/software analysis and remediation, switch management, configuration, backup procedures and support.• Well-versed in Server 2003, 2008, and 2011 and Windows 2008 and 2010.• High familiarity with the installation and management of VMware on servers and monitoring of SolarWinds.

Experience

1. Desktop Engineer Ii

   Archwell

   Oct 2024 — Present · Indianapolis, IN, US

   primary focus on Application Packaging and Deployment

Education

• Indiana University Indianapolis

  Computer Tech Major / Spanish Minor

  1998 — 2001

• North Central Bible College

  General Studies

  1996 — 1997

• Indiana University Kokomo

  General Studies

  1997 — 1998

Skills

• System Builder
• Active Directory
• Windows Server
• Servers
• Vendor Management
• Remote Desktop
• Outlook
• Data Center
• Windows 8.1
• Pdq
• Dameware
• Networking
• Mobile Technology
• Mobile Applications
• Desktop Publishing
• IT Infrastructure Management
• Active Directory Experience
• IT Management
• Microsoft Office
• Sales
• Social Media
• Windows 7
• Computer Hardware Troubleshooting
• Printers
• Mdt
• Spiceworks
• Management
• Team Building
• Disaster Recovery
• Logmein
• Windows 10
• Powerpoint
• Public Speaking
• Training
• Customer Satisfaction
• Sharepoint
• Troubleshooting
• Microsoft Exchange
• Network Infrastructure
• Customer Service