Nathan Connolly

Senior Global Manager, Escalation Management @ AWS (Amazon Web Services)

Role: Senior Global Manager, Escalation Management at Amazon Web Services (AWS)
Location: Dallas, TX, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Nathan Connolly

Global technical operations, escalation management, and major incident management leader…

Experience

Senior Global Manager, Escalation Management
Amazon Web Services (AWS)
Oct 2024 — Present · Dallas, TX, US

Education

Galway-Mayo Institute of Technology
BSc
2004 — 2007
Irish Management Institute
Diploma in Management
2018 — 2019

Skills

Crm
Itil
Microsoft Crm
Management
Team Leadership
Sql
Project Management
Customer Service
New Business Development
Release Management
Customer Relationship Management (Crm)
IT Service Management
Change Management
Business Analysis
Business Development
Service Management

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon Web Services (AWS)

IT Services and IT Consulting · 10K employees · Founded 2006 · 410 Terry Ave N, Seattle, WA, 98019, US

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

amazon.com

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About Nathan Connolly

Experience

Senior Global Manager, Escalation Management

Education

Galway-Mayo Institute of Technology

Irish Management Institute

Skills

Find verified contacts for anyone on LinkedIn