Nathan Bounsiri

Field Implementations Specialist @Kpot Korean Bbq & Hot Pot

Fargo, ND, US

Supports franchise restaurant operations across the U.S, specializing in new store openings, team training, and on-site operational improvement. Works closely with franchise owners and local leadership to ensure each location reflects brand standards while adapting to local market needs.Successfully led the opening of 2 new franchise locations, overseeing everything from pre-launch planning and systems setup to staff onboarding and launch-day support. Ensured each store opened with fully trained teams, smooth operations, and strong alignment with brand values.Provides hands-on retraining for existing franchise teams, focusing on service flow, team communication, and consistent execution of guest experience standards. Known for bringing structure, energy, and practical solutions to fast-paced, dynamic environments.Rolled out retraining programs that improved service times, order accuracy, and team confidenceActs as a key point of contact between franchisees and corporate teams, helping translate strategic goals into effective in-store actionBuilds strong, trust-based relationships with staff at every level—from hourly team members to franchise ownersPassionate about strengthening team culture, driving accountability, and helping each location reach its full potentialCombines in-depth restaurant knowledge with a field-based, people-first approach to operational excellence and brand growth.

Iowa State University

Bachelor of Fine Arts - BFA