Nathan Bird

About Nathan Bird

Technology-driven professional experienced in delivering all aspects of IT, systems and computer support, to include hardware/software installation/updating, technical user support, device support, systems troubleshooting, and the handling of user service inquiries. Adept in implementing the configuration, troubleshooting, and maintenance of various systems, peripherals, computer hardware and software in order to address end-user and company needs, while supporting helpdesk functions, maintaining network equipment, providing user training, and ensuring network/system connectivity. Experienced in assessing, coaching and engaging staff, groups and customers to provide technical troubleshooting and user training, while driving goal achievement.Available to discuss new full time opportunities in the greater Milwaukee area, please contact me at n••••••••@gmail.com.

Experience

1. Senior Analyst End User Computing

   Versiti Inc

   Apr 2021 — Present · Milwaukee, WI, US

Education

• Shoreland Lutheran High School

  General Studies, High School/Secondary Diplomas and Certificates

• Gateway Technical College

  Associate's degree, Microcomputer Specialist / Newtwork Specialist

  2001 — 2003

• Right Management

  Business/Commerce, General

  2017 — 2017

Skills

• Microsoft Word
• Team Leadership
• Sap
• Account Management
• Windows
• Troubleshooting
• Sales Management
• Automation
• Computer Hardware
• Continuous Improvement
• Sales Operations
• Customer Service
• Technical Support
• Agile & Waterfall Methodologies
• Microsoft Project
• Microsoft Office
• Sales
• Event Planning
• System Center Configuration Manager (Sccm)
• Operations Management
• Time Management
• Outlook
• Lean Manufacturing
• Ms Project
• Microsoft Sql Server
• Packaging
• Access
• Inventory Management
• Food Packaging
• Blow Molding
• Product Development
• Project Planning
• Project Management
• Solidworks
• Strategic Planning
• Microsoft Excel
• Powerpoint
• 5s
• Manufacturing
• Microsoft Outlook