Nathaly Caro
Director of Business Development Emea @Zendesk
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WORK HISTORY
Director of Business Development Emea @Zendesk
EDUCATION
MBS School of Business
Double Master Degree in Management, Consulting Specialization
Tecnológico de Monterrey
Master's degree, Corporate Finances
Tecnológico de Monterrey
Bachelor of Accounting and Finance, Corporate Finance
ABOUT NATHALY CARO
I’ve been part of Zendesk for 11 years, and what keeps me here is simple: people, growth, and impact.Today, I manage BDR teams across France and Central Europe, where my role goes far beyond numbers, I hire, coach, and develop early-career sales talent, helping them build strong foundations and long-term careers in tech sales.I’m passionate about Zendesk AI and how it’s transforming customer experience, from smarter routing and automation to AI-powered agents and copilots. I strongly believe that understanding AI in CX is a key skill for the next generation of sales professionals.Zendesk is an incredible place to start (and grow) a sales career: strong onboarding, real coaching, internal mobility, and a culture that truly invests in people.
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