Nathalie Rosnoblet
Salesforce Product Owner @Groupe SEB
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WORK HISTORY
Salesforce Product Owner @Groupe SEB
Support business lines in analyzing their needs and technical issues with CRM – Salesforce.Gather, challenge, and prioritize the business needs of key users and define product strategyManage projects related to the implementation of new CRM tools (Salesforce – Service Cloud)and coordinate the various project stakeholders.Write user stories, prioritize developments, and ensure their proper implementationMonitor and manage tools and solutions interfaced with SalesforceEnsure that existing user guides and support materials are updated and create any missing ones toassist users in using our tools.Assist trainers with new tools/featuresSupport end-users in using the various tools/solutions within the scopeSupport for key usersGather requirements in terms of developmentsChallenge and fine-tune these requirements and write them up in the form of user stories to integrate them intoreleases.
EDUCATION
WebForce3
Salesforce Administrator Certified ADX201
IDRAC Business School
Bachelor Marketing et Développement Commercial
M2i Formation
Salesforce Platform Developer I Certified DEX450
Barchen
Master's degree
ABOUT NATHALIE ROSNOBLET
A pessimist sees the difficulty in every opportunity, an optimist sees the opportunity in every difficulty\" W. Churchill Being customer centric, growth driver, taking part of digital transformation and disruptive innovation is complex and challenging. Salesforce supports your needs and your business stakes according to your market and key & end-users challenges to comply with your SI governance and strategy. As a consultant, I listen, analyze and guide my customers as a reliable partner to support and provide structured, monitored and optimized DATA & ROI for your business. Nathalie Rosnoblet 06••••••71
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