Nathalie Hagge
Customer Consultant @Savi Germany
Hamburg, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2024 — Present
Customer Consultant @Savi Germany
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Hamburg, DE
EDUCATION
1988 — 1991
Staatliche Fremdsprachenschule Hamburg
Staatlich geprüfte Kaufmännische Assistentin, Fachrichtung Fremdsprachliche Korrespondenz
1993 — 1995
Intercom-Tepefilm GmbH
Medienkauffrau
SKILLS
ProduktmanagementAgile MethodenE-CommerceOnlinewerbungUnternehmensstrategieScrumJira (Issue Tracking)Confluence - Team Collaboration SoftwareSalesforce.comMicrosoft OfficeMicrosoft OutlookSocial MediaFacebookEnglischNeue MedienBusiness DevelopmentProduct ManagementMarketingstrategieCustomer ServiceTeamworkAgile MethodologiesZendeskIosKundenerfahrungAccount-ManagementBusiness-to-BusinessCrmKundensupport
ABOUT NATHALIE HAGGE
Over 20 years of experience providing customer support for private customers, car dealers and data service providers in busy call center environments.Key strengths: Strategic relationship managementComplex user and technical system issues resolution Strong focus on customer loyalty Active listenerCreative and innovative thinkerExcellent communication skills Fluent in German and EnglishReliable
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