Nathalie McDowell
Resourceful Leader | Customer Service & Project Management | Wholesale Payments Onboarding Advisor at Truist | Bank Officer
- Role
- Wholesale Payments Onboarding Advisor i at Truist
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Nathalie McDowell
I am a resourceful leader offering a rich mix of experience in customer service and leadership with creative problem-solving abilities. I have outstanding abilities to cultivate relationships. Excellent communicator with strong time-management and customer needs assessment skills. I exercise independent judgment, decision-making, and problem-solving abilities.
Experience
Wholesale Payments Onboarding Advisor i
Feb 2026 — Present · Orlando, FL, US
In my role as a Client Onboarding Advisor I, I lead and coordinate onboarding for new and existing Wholesale Payment services. I own the full implementation process—driving timelines, ensuring accuracy, and delivering a smooth, client‑focused experience.I partner closely with clients and internal teams, using strong communication and technical knowledge to guide each onboarding from start to finish. My work is highly self‑directed, and I’m committed to providing exceptional service while supporting Truist’s broader goals and vision.
Education
Pontificia Universidad Javeriana
Bachelor of Science (BS), Economics
2005 — 2008
Skills
- Customer Service
- Sales
- Strategic Planning
- Management
- Microsoft Excel
- Account Management
- Public Speaking
- Leadership
- Marketing
- Direct Sales
- New Business Development
- Team Building
- Solution Selling
- Networking
- Sales Process
- Marketing Strategy
- Banquets
- Public Relations
- Managed Print Services
- Bilingual: Spanish (Native)/ English
- Business Development
- Negotiation
- Microsoft Office: Word, Excel, Power Point
- Statistics Software Spss 15.0, Statgraphics
- Excellent Customer Services.
- Well Organized with Strong Ability to Prioritize Assignments and Meet Deadlines.
- Effective Oral and Interpersonal Communications
- Flexible and Efficient; Able to Quickly Acquire New Skills and Multi-Task.
- Inventory and Stock Management
- Cold Calling
- New Business Opportunities
- B2b
- Apple Pages
- Apple Keynote
- Microsoft Office
- Social Media
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