Nathalie Lemieux
Gestionnaire Service À La Clientèle Customer Service Management @Câble Axion
Magog, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2018 — Present
Gestionnaire Service À La Clientèle Customer Service Management @Câble Axion
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Magog, QC, CA
SKILLS
SchedulingCustomer ExperienceCoachingTime ManagementProcedure DevelopmentEmployee RelationsCustomer SatisfactionLeading ChangeManagementPeople DevelopmentPriority ManagementTeam ManagementPerformance ManagementProcess ImprovementOperations ManagementTeam LeadershipPrioritize WorkloadCall CentersCustomer RetentionHiringTeam BuildingHuman ResourcesPeople-OrientedTrainingProcedure ReviewCustomer ServiceTelecommunicationsSales ManagementChange ManagementLeadership
ABOUT NATHALIE LEMIEUX
Results-oriented, bilingual and engaged; driven to achieve higher levels of performance. Recognized leader who reaches and exceeds expectations through team building and individual’s development. Over 10 years experience in customer experience, call center management and HR management. Strong analytical and problem solving skills combined with well developed interpersonal and communication skills.
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