Nate Pusey

About Nate Pusey

Seasoned IT Director and Senior Technical Program Leader with 19+ years of experience in enterprise program management, software development, and large-scale application leadership. Proven track record of delivering complex projects, building high-performing teams, and driving operational excellence. Recognized as a trusted leader, exceptional communicator, and strategic problem-solver committed to execution across complex, mission-critical initiatives.

Experience

1. Director of IT Applications

   doTERRA International LLC

   Apr 2016 — Present · Pleasant Grove, UT, US

   Current Focus (September 2025 - Present)-Define and maintain release plans and delivery standards to ensure predictable, high-quality software releases-Coach teams on Agile program practices to improve throughput, transparency, and cross-team coordination-Direct performance and automation testing programs, ensuring platforms meet resilience, scalability, and reliability requirements.Lead Problem Management, trend analysis, and root-cause programs to reduce repeat incidents and operational friction-Apply AI-driven SDLC improvements to streamline workflows and strengthen release quality.Implement enterprise observability and synthetic monitoring programs to detect issues early and improve program readiness.Previous Focus (April 2016 to September 2025)-Program Manager for USA and Canada e-commerce ecosystem serving 3.9M monthly users-Oversaw the multi-year SAP Commerce Cloud implementation and migration, coordinating delivery across internal teams and external partners-Managed three cross-functional development teams (24+ engineers, business analysts, architects), delivering hundreds of features and enhancements-Provided portfolio‑level prioritization, backlog governance, and resource allocation across multiple business units-Led program‑wide project reviews assessing schedule, architecture alignment, and process adherence.Championed delivery‑process maturity improvements that reduced production incidents by 90%-Partnered with engineering leadership on iteration planning, release execution, and dependency management.

Education

• Brigham Young University

  Bachelors Degree, Japanese Major, Business Minor

Skills

• Scrum
• Web Technologies
• Software Project Management
• Crm
• E-Commerce
• Email Marketing
• Photoshop
• Enterprise Software
• Leadership
• Ppc
• Kaizen
• Online Marketing
• Lead Generation
• Asian Markets
• Agile Project Management
• Product Management
• Css
• Referral Network
• Agile Methodologies
• Management
• Cross-Functional Team Leadership
• User Experience
• Web Design
• Affiliate Marketing
• Photography
• Sap Hybris
• Affiliate Management
• Process Improvement
• Lightroom
• Integration
• Mlm Compensation Plans
• Performance Based Marketing
• Strategic Partnerships
• Html
• Project Management
• Mlm
• Japanese to English Translation
• Saas
• Online Advertising
• Software Quality Assurance