Nathaniel Ferguson
Claims Representative
- Role
- Claims Representative at Western National Insurance
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Nathaniel Ferguson
Born and raised in Southwest Minneapolis, Minnesota, Nate developed a strong foundation…
Experience
Claims Representative
Jan 2024 — Present · Edina, MN, US
Handles high volume, low-to-moderate complexity first-party property claims within settlement authority.• Ensures customer service excellence.• Investigates and reviews policy forms, facts, and documents related to claims to make appropriate decisions on coverage and scope of damage.• Establishes and reviews proper reserves for each claim based on thorough investigation, evaluation, and experience.• Ensures claims are clearly documented at all times.• Works with independent adjusters and other vendors.• Performs duties and activities covered by specific instructions, standard practices, and established procedures that generally require some interpretation.• Gathers input and makes recommendations to solve problems of moderate complexity.• Deals with moderately complex problems that must be broken down into manageable pieces.• Sees relationships between problem components and prioritizes them.• Utilizes knowledge, experience, and avallable resources to find solutions.• Participates in the development of improvements and helps implement changes.• Engages in regular contact with customers (policyholders, vendors, and agents) as well as regular contact with employees across the organization
Education
Colorado Technical University
Bachelor of Science - BS, Management
2018 — 2020
Normandale Community College
Course work towards completion of degree
2015 — 2015
Luther College
Business Administration and Management, General
2012 — 2015
Skills
- Sports
- Microsoft Outlook
- Leadership
- Microsoft Word
- Team Leadership
- Management
- Microsoft Excel
- Citrix
- Data Entry
- Teamwork
- Volunteering
- Mortgage Builder
- Economics
- Sales Operations
- Customer Service
- Cooperation
- Political Science
- Sales Management
- Loan Documents
- Encompass
- Business Communications
- Baseball
- Marketing
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