Nate Smith
Business Enablement & Cross Functional Delivery
- Role
- Director, Strategic and Operational Initiatives Lead at TIAA
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Nate Smith
I lead cross functional teams and turn strategic intent into operational reality within enterprise, matrixed environments. With 15 years of experience spanning Fortune 100 to nimble, high-growth teams, I\'m a force multiplier with demonstrated success in: • alignment of organizational & enterprise strategy with ground-level execution• design & evolution of operating models for scale• orchestration of high complexity cross functional initiatives• acceleration of organizational change readiness & adoption• leveraging gen AI to drive operational efficiencies & reduce administrative drag• build out of net new delivery functions
Experience
Director, Strategic and Operational Initiatives Lead
Jun 2023 — Present
Drive end-to-end planning, delivery management, cross functional stakeholder engagement and change management for strategic and operational initiatives.Impact: leveraged TIAA\'s proprietary gen AI platform to identify numerous operational efficiency use cases, including a 35% reduction in annual administrative maintenance for Risk programs execution co-led standardization of department-wide operating model across 450 associates and 18 functions resulting in streamlined go-to-market execution (included tech-enabled system refinements, tailored education & training by user persona, and overall roadmap planning) drove a 33% year-over-year improvement in Business Operating Strength score through proactive and strategic engagement with 1st and 2nd line of defense (LOD) partners - Compliance, Risk, Privacy, etc. collaborated with Technology, Finance & Marketing to organize scope, requirements and financials for Epics and Capabilities across a $M Marketing Technology portfolio, and facilitated delivery by aligning with Technology\'s quarterly planning cyclesTIAA provides secure retirements and outcome-focused investment solutions to millions of people and thousands of institutions. It paid more than $5.9 billion in lifetime income to retired clients in 2024 and has $1.4 trillion in assets under management.
Education
University of South Carolina
B.A. in Business Administration
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.