Nate Edwards

Chief Operating Officer @Optimum

Dallas-Fort Worth, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Chief Operating Officer @Optimum

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Frisco, TX, US

EDUCATION

1998 — 2002

Fairfield University

Master of Business Administration (MBA), Marketing

1988 — 1992

Central Connecticut State University

Bachelor of Science (BS), Education/ English

SKILLS

VoipDslWirelessTelecommunicationsManaged ServicesTelephonyCisco TechnologiesEthernetT1TroubleshootingVendor ManagementIpIptvNetwork DesignCall CenterCustomer ExperienceBroadband

ABOUT NATE EDWARDS

With a degree in English Education and the ability to translate Middle English, what else could I do but build a career in IP technology and telecommunications.I have a proven uncommon competence in combining strategic vision with operational expertise to develop and deliver customer and user centric, cross-functional solutions that provide long-term value with near-term results. The most significant example is a business process management solution that delivered simple, mechanized troubleshooting of consumer IP service across technician, center representative, and self-service channels that has run-rate savings of over $100M annually.Equally important is my track record of creating and sustaining a high-trust, innovation-centric culture that consistently delivers exceptional results. Those who have worked with me would say I focus on building cross-functional relationships, developing managers into leaders, and enabling employees to reach their potential.I am considered a transformational leader who is customer-experience focused, a developer of people, and able to translate technology into an accessible vision with executable, operational plans.

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