Natalie Ciavarella
Manager, Client Success @OFX
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WORK HISTORY
Manager, Client Success @OFX
Toronto, ON, CA
Built and lead a new Activation team focused on seamless client implementation to connect real business gaps to a unified platform solution. Developed out-of-the-box onboarding frameworks to get clients started right away as well as supporting complex, custom integrations spanning AP, expense management, payments, and hedging products. Partner closely with our global technical teams to diagnose deep platform issues, resolve bugs, and ship strategic enhancements that improve the experience for all of our clients. Our team helps clients unlock the value of their OFX account, resulting in significantly higher transaction volumes and achieving adoption across multiple products, driving stickier clients through solutions that work to deliver double-digit YoY growth.
EDUCATION
George Mason University
Bachelor of Arts (B.A.), Economics
SKILLS
ABOUT NATALIE CIAVARELLA
Success & optimization. Fluent in sales, operations, and technology (and translating between them)
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