Natasha Samuels
Account Manager at Securus Technologies
- Role
- Account Manager, Advisory at Securus Technologies
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Natasha Samuels
This resume is presented for consideration regarding a management or leadership position…
Experience
Account Manager, Advisory
Sep 2017 — Present · Miramir, FL, US
Manage new and existing relationships with contracted state and federal correctional agencies.Oversee roll out of services for newly acquired clients to align both parties’ interests. Required to travel to all states within the western region that I managed. Upsell additional products and services to existing clients.Organize and lead on-site training for DOC staff and offender populations with live demos as well as conduct remote training utilizing web conferencing software. Arrange onsite meetings to promote the company and ensure client satisfaction. Communicate internally all client requests and projects for my assigned region to facilitate completion. Research issues reported by clients with the purpose of achieving resolution or escalation to the appropriate department. Coordinate with Marketing Department to create and distribute client specific marketing strategies. Strong understanding of technology and software application used for our products.Work alongside software developers to launch new products and software applications. Collaborated with project manager to initiate new projects within my region.
Education
Kaplan University
Certification
2010 — 2010
Nova Southeastern University
Masters
2004 — 2006
Kaplan University
Certification
2011 — 2012
Florida Agricultural and Mechanical University
Bachelor of Science Degree
1995 — 1999
Skills
- Marketing Strategy
- Budgets
- Leadership Development
- Program Management
- Market Research
- Strategic Planning
- Marketing
- Strategy
- Salesforce.com
- Training
- Analysis
- Public Relations
- Sales
- Management
- Coaching
- Human Resources
- Leadership
- Customer Service
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