Natasha Burns
Director Account Management at Alchemy Systems
- Role
- Account Manager at Intertek Alchemy
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Natasha Burns
Top performing, energetic Global Team Player highly successful in client satisfaction, product support, and driving revenue results. Expertise in handling multiple tasks in demanding situations while focusing on company profitability and customer needs. Proven ability to build strong relationships with internal and external customers using problem-solving talent, thinking outside the box, and demonstrating loyalty. Self-motivated and innovative thinker, consistently pursuing new challenges to stretch abilities, expand knowledge, and bring greater returns to employers.
Experience
Account Manager
Jun 2012 — Present · Austin, TX, US
Served as a customer advocate for mid to large market accounts to ensure a world class customer experience. Interfaced with clients to understand their overall objectives and consulted on best practices to increase the effective use of our product. Served as a point of escalation for issues and expedite the resolution of customer challenges. Presented product offerings and hosted strategy sessions at customer health and safety summits, conducted onsite customer visits to maintain account relationship and provided customer feedback to marketing and product engineering teams for consideration of future product enhancements.
Education
Texas State University
B.A, Anthropology & Communication Studies, Communication and Media Studies
1997 — 2003
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