Natasha O. Calderon

Sales DNA, Drive & Passion | Revenue Generator I Client- Centric CX/EX/BX Advocate I Trusted Advisor I Business Development

Role: Executive Small Commercial Sales Manager at The Hanover Insurance Group
Location: Chicago, IL, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Natasha O. Calderon

Insurance Professional that is results-driven, client-focused and innovative. Individual who has excelled career by using educational background in technology/UX along with real-life blended experience within insurance sales & home office operations. Consistently performs above expectations through discovery, VoC, critical thinking, sales strategy, change evolution, and building relationships internally & externally with clients/brokers/agencies to collaborate to lead to results. Planned, led, organized, participated in a variety of projects to improve operational efficiency and improve Client Experience (CX). Experience working as a Subject Matter Expert (SME) to revamp corporate internet and intranet sites content, and Agency Management System to increase efficiency and ease of use.Professional Designation:CLCS-Commercial Lines Coverage SpecialistSales Training Programs: Miller-Heiman, The Wedge, Consultative Selling Skills, Professional Selling Skills, & The Challenger.Competencies: Driver in Revenue, Marketing, B2B Sales, Relationship Building, Broker Distribution, Business Development/Creating Opportunities, Discovery, Negotiating, Territory Management, Agency Development & Planning, Client Service/Retention, Voice of Customer (VoC), CX, BX, EX champion, Cross-Functional Communicating, Training Development, Workflow Efficiency, Project Management, Subject Matter Expert, System Administrator, Account Management, Salesforce, Power BI.

Experience

Executive Small Commercial Sales Manager
The Hanover Insurance Group
Feb 2022 — Present · Chicago, IL, US
Responsible for all aspects of field sales territory management within team including creating quality opportunities for commercial and specialty lines, consistently leading countrywide pipeline results, and leveraging/creating differentiators to drive outsized YOY growth with Broker/Agency partners. Collaborate internally to support Learning & Development for Sales Managers and Underwriters, participate in work groups to improve efficiencies and evolve. Member of National Sales Council, Broker/Agent Training Workgroup, Understanding Broker/Agencies Training & led Internal Resolution Team Workgroup.

Education

DePaul University
B.S., Computer Science (Human-Computer Interaction)

Skills

Negotiation
Property & Casualty Insurance
Operations Management
Commercial Insurance
Sales Management
Account Management
Analysis
Insurance
Leadership
Sales Operations
Casualty
Customer Service
Strategic Planning
Casualty Insurance
Risk Management
Workers Compensation
Agency Development
Strategy
Marketing
Claims Management
Management
Cross-Functional Team Leadership
Underwriting
Project Management
Training
Commercial Lines
New Business Development
Liability
Sales

Contact information

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Work email
•••••@hanover.com
Personal email
•••••@•••••.com
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Current company

The Hanover Insurance Group

Insurance · 5.3K employees · Founded 1852

Rooted in our commitment to be with you, every step, The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions through a select group of independent agents and brokers. Together with its agent partners, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items. The company has been recognized to Forbes’ list of Best Insurance Companies, TIME’s list of the World’s Best Companies, and U.S. News & World Report’s as one of the Best Companies to Work For. The Hanover has more than 4,900 employees in 48 offices across the U.S.  As an employer of choice, The Hanover offers a distinctive employee experience that blends a long, proud legacy of keeping its promises with a forward thinking, growth oriented, and innovative culture. As an employer of choice, The Hanover provides a unique experience, combining a long, proud history of delivering its promises, and a forward-thinking, innovative culture. At The Hanover, you will benefit from new experiences, expand your skills, and build your career working for one of the leading property and casualty insurance carriers in the independent agency channel. Our compensation and benefits programs are based on the strong belief that our people are our company's most valuable asset. We offer comprehensive benefits to help our team members stay healthy, develop skills, build financial security, balance work and personal responsibilities, and achieve their professional goals. When you join The Hanover, you will become part of a company that believes in making a difference and is committed to living our values to show we CARE – collaboration, accountability, respect and empowerment.

hanover.com

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About Natasha O. Calderon

Experience

Executive Small Commercial Sales Manager

Education

DePaul University

Skills

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