Natasha Monteiro

About Natasha Monteiro

With over a decade and more of experience, currently serving as Assistant General Manager Human Resources at Volo Health Insurance TPA Pvt Ltd, driving strategic HR initiatives that align with organizational goals. Spearhead talent acquisition, retention strategies, and workforce planning to build high-performing teams and ensure business continuity. Cultivate a feedback-driven culture through employee engagement and recognition programs. Previous roles include Senior Human Resources Associate at Blenheim Chalcot and HR Process Lead at Mott MacDonald India, where contributions encompassed onboarding, HR system management, and process improvement. Passionate about empowering teams and fostering environments that prioritize both employee well-being and business success.

Experience

1. Service Delivery Ops Team Lead

   Accenture

   Sep 2025 — Present · Mumbai, IN

   To create new solutions, leveraging and, where needed, adapting existing methods and procedures• Understanding of the strategic direction set by senior management as it relates to team goals• Primary upward interaction is with direct supervisor• Interaction with peers and/or management levels at a client and/or within Accenture• Decisions made by you will often impact the team in which they reside• Managing the team at a Client or within Accenture

Education

• N.L.Dalmia Institute of Management Studies and Research

  Master of Business Administration - MBA, Humaan Resources

  2018 — 2021

• St. Andrew's College of Arts, Science and Commerce

  Bachelor of Commerce (BCom), Business/Commerce, General

  2010 — 2013

Skills

• Onboarding
• Microsoft Excel
• Powerpoint
• Performance Management
• Teamwork
• Team Management
• Customer Service
• Talent and Develpment
• Employee Relations
• Management
• Peoplesoft
• Leadership
• Time Management
• Screening
• Offer Creation
• Employee Engagement
• Microsoft Office
• Business Development
• Communication
• Microsoft Word