Natasha Khan
Operations Management Graduate @Network Rail
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WORK HISTORY
Operations Management Graduate @Network Rail
London, GB
Completed my first placement with Business Continuity team, gaining exposure to resilience planning, crisis management, Business Impact Assessments (BIAs), Asset Recovery Cards, and supporting resilience initiatives across the network. Developed and launched a SharePoint Hub for the Business Continuity team, creating a centralised platform for critical documents, resources, and team collaboration.Completed a station operations placement, working alongside Station Managers to gain hands-on experience in the day-to-day management of stations, customer service delivery, incident response, and operational safety.Currently on placement with the Freight Operations team, gaining experience in freight planning, train running, performance management, and stakeholder engagement. Supporting operational safety and communication by developing briefing documents for controllers and drivers, ensuring clear and consistent messaging on operational changes, safety protocols, and performance improvement initiatives.
EDUCATION
BPP University
Bachelor of Science - BS, Business management
University of Hertfordshire
Master of Science - MSc, International Business with advance research
ABOUT NATASHA KHAN
As an Operations Management Graduate at Network Rail, I have gained hands-on experience across Business Continuity, Station Operations, Freight Operations, Maintenance, and Signalling.My first placement was with the Business Continuity and Better Resilience Team, where I helped develop business continuity plans, conduct critical asset recovery reviews, and deliver incident debriefs. I also created a SharePoint Hub to centralise resources and improve collaboration.I then completed a station placement, working alongside Station Managers to support daily operations, customer service, and incident management, followed by a Freight Operations placement focused on performance monitoring, train running, and operational communication and a Maintenance placement, gaining practical experience in infrastructure inspections, defect management, and ensuring operational safety across the network.Most recently, I completed 10 weeks of Initial Signalling training, developing technical knowledge in signalling principles, route setting, fault management, level crossing operations, and emergency procedures.
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