Natasha Johnson

Public Benefits Specialist 2 @Washington State Department of Social and Health Services

Tacoma, WA, US

Analyzes written and oral information, inputs, obtains and reviews necessary data in multiple computer systems; reviews documentation and verification for each program of assistance as it relates to the recipients’ specific circumstances; Determines eligibility for financial, medical, food, long-term services and support programs, childcare and equal access benefits by conducting intensive, interactive in-person and telephone interviews and desk reviews; Explains program requirements and services available;Reads and interprets Washington Administrative Code (WAC), Revised Code of Washington (RCW) procedural manuals, policies and policy clarifications;Refers clients to both mandatory and optional services as required; Authorizes necessary cash benefits, medical services, food benefits, add long-term services and support programs and electronic benefit cards; Responds to case audits and makes required corrections; Works closely with social services and case management staff to determine start dates for benefits based on determinations that a client meets functional requirements for certain cash and long-term services and support programs;

American Public University

Bachelor's in environmental science

University of Phoenix

Master of Business Administration - MBA