Natasha Ednie

Clinical Operations Manager @Hudson Mind

New York, NY, US

Built and launched a mental health division within an existing practice from the ground up, creating all operational workflows and driving business growth as the first operations employee•Developed and implemented Transcranial Magnetic Stimulation (TMS) and Spravato programs, ensuring regulatory compliance, updating insurance fee schedules, and educating staff on documentation and clinical requirements necessary for insurance coverage•Collected and analyzed key performance metrics to identify operational pain points and implement targeted solutions, resulting in improvements such as increased marketing leads, higher patient conversion rates, and reduced staff workload inefficiencies•Tracked and analyzed weekly and monthly treatment volume trends, providing data-driven reports to leadership to inform strategic planning and operational decisions•Collaborated cross-functionally with the billing team to review revenue and analyze treatment reimbursement rates, supporting strategic decision-making

Wagner College

Bachelor of Science (B.S.)