Natarajan Ramakrishnan
Results-Driven Technical Program Manager with a Passion for Innovation and Impact, Ready to Drive Programs at your Organisation focused on Transformation, Platform modernisation, CCaaS and BigData
- Role
- Senior Technical Program Manager at IBM
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Natarajan Ramakrishnan
Experienced Technical Program Manager** with over a decade of expertise at IBM, specialising in technology transformation, platform modernisation, Care Center as a Service (CCaaS), big data lakes, and compensation-based systems.I began my career as an ETL specialist, focusing on Informatica and MS-SQL, with a deep focus on the insurance domain, particularly Third Party Compensation systems. Later, I transitioned into market research, where I evaluated and validated technology tools for large organizations.My domain expertise led me to a program lead role, where I spearheaded the development of a new data lake for a major North American insurance company. I successfully implemented their first data lake and went on to lead their flagship disability insurance modernization program.After three years of leading this multi-year program, I took on a new challenge, leading the CCaaS initiative for a North American retail banking giant. This project was plagued by planning and analysis issues, but I turned it around, delivering a solution that had been delayed for over two years.Currently, I am leading a large team in developing a new flagship product for a major North American retail bank.**Technical Skills**: MS-SQL, Informatica, Python, R, Scala, Power BI, DataBricks, CosmosDB, DBT, AWS, Google Cloud, Azure, Jira, X-ray.
Experience
Senior Technical Program Manager
Mar 2020 — Present · Durham, NC, US
Education
Sri Ram Engineering College
Bachelor's degree, Information Technology
2008 — 2012
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