Natansh Joshi
Customer Success Data Analyst | Online Reputation Lead | Review & Sentiment Analyst | CRM Expert | Social Listening | Customer Journey Enhancement
- Role
- Customer Success Data Analyst at Malbek
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Natansh Joshi
As an ORM Specialist at Angara E-commerce Pvt. Ltd, I excel in managing reviews and enhancing the customer journey. My core competencies include Online Reputation Management (ORM), CRM support, social listening, digital marketing, and root cause analysis. With over 8 years of experience in government projects and MNCs, I bring a wealth of knowledge and a diverse skill set to every role. My background has shaped me into a Jack of All Trades, adept at navigating fast-paced environments and delivering exceptional results.I thrive on managing multiple review and social platforms, prioritizing tasks effectively, and providing strategic reports to management. My ultimate goal is to ensure a delightful customer experience.Outside of work, you\'ll find me immersed in spiritual books or exploring hills. If you\'d like to learn more about me or discuss opportunities, please reach out at j••••••••@gmail.com.
Experience
Customer Success Data Analyst
Jan 2025 — Present · Ahmedabad, IN
Malbek’s AI-powered platform brings an end to manual, disjointed contracting processes and helps organizations streamline workflows and increase revenue while mitigating risk. With our customer-first approach and dedication to continuous innovation, Malbek is setting new standards for CLM. Learn more:
Education
Digital Marketing with Dentsu Aegis Network
Postgraduate Diploma Program in Digital Marketing
Ness Wadia College of Commerce, Pune
Bachelor of Business Administration - BBA
Central Public School Udaipur
Secondary Education
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