Nataly Ortiz Botero
Client Success Manager @Zattoo
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WORK HISTORY
Client Success Manager @Zattoo
Berlin, DE
Guide and support clients after product launch and during the business relationship.• Point of contact between client and internal teams (e.g. Engineering, QA/Testing, Operations, etc.).• Drive client growth by offering new apps and features to expand and optimise their TV services.• Monthly reporting: Analyse the monthly development of client’s KPIs, and present resources to help them increase their profitability.
EDUCATION
INSEEC Grande Ecole
Master’s Degree, Master in Marketing and Client Relationship
Université Paris-Sorbonne
Data Analyst
Universidad de Ciencias Empresariales y Sociales
Exchange Programme, Business Administration/Marketing and International Trade
IÉSEG School of Management
Exchange Programme, Management/Marketing
Universidad del Rosario
Bachelor of International Management
Universidad del Rosario
Bachelor of Business Administration (BBA)
SKILLS
ABOUT NATALY ORTIZ BOTERO
Lived in 5 different countries, self-motivated with strong initiative and maintaining high level of energy, able to work in a team and in a multicultural environment as well as independently. Creative, organised with multi-tasking ability and capacity to work under pressure.More than 10 years of sales and marketing experience for different industries: internet, science/research, textile, banking, consumer goods and technology, from start-ups, mid size companies to big corporates and world leaders.Specialities: International Sales | Account Management | Brand Management | Social Media Marketing | Content Strategy | Advertising | Email Marketing | Event Management | Digital Marketing | Competitive Intelligence | Writing & Editing | Traditional Marketing | Sales Presentations | NetworkingGet in touch: n••••••••@gmail.com
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