Natalyn Abbey Chumley
Model Office Modernization Operations Manager @Usaa Inc
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WORK HISTORY
Model Office Modernization Operations Manager @Usaa Inc
Leading a team of agents in an Agile testing environment, overseeing software testing, product rollouts, and continuous feedback loops. Ensuring scalable operations, proactively removing impediments, and consistently meeting deliverable deadlines
EDUCATION
Tulsa Technology Center-Lemley Campus
Motorcycle and Power Products
The University of Arizona Global Campus
Bachelor of Science - BS, Organizational Leadership
Ashford University
Unfinished, Organizational Leadership
ABOUT NATALYN ABBEY CHUMLEY
Dynamic and results-driven Insurance and Financial Operations Leader with a proven track record of delivering measurable success through strategic planning, operational excellence, and disciplined risk management. Recognized for driving profitability, enhancing organizational resilience, and fostering a culture of innovation and continuous improvement. A collaborative leader with a strong commitment to building trusted relationships across all levels of an organization, championing employee experience, and advancing diversity, equity, and inclusion initiatives. Adept at leading cross-functional teams, developing talent, and aligning operational performance with long-term business goals. Demonstrates a deep understanding of industry trends, regulatory environments, and financial frameworks to deliver sustainable value and support enterprise growth.
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