Nataliya Kovtun-Jones
AVP Digital Product Strategy @Canada Life
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WORK HISTORY
AVP Digital Product Strategy @Canada Life
Toronto, ON, CA
EDUCATION
Harvard Business School Online
Business strategy , Business Administration and Management, General
Harvard Business School Online
Strategy Execution
University of Toronto
Bachelor of Arts, Communication Culture Information Technology
University of Toronto - School of Continuing Studies
PMP, Project Management
SKILLS
ABOUT NATALIYA KOVTUN-JONES
With over 15 years of experience in the digital space most recently as a Digital Product Owner and Manager, I am passionate about creating and executing digital strategies that transform user journeys and deliver business results. I lead a team of interaction designers, and UX architects, developers and quality engineers at Sun Life Financial, one of the largest and most trusted financial services companies in Canada.My core competencies include strategy development and execution, cross-functional collaboration, online user experience optimization, online sales and lead generation, continuous process improvement, web analytics and consumer insights, and project management. I am also PMP certified and have a business strategy certificate from Harvard Business School. I have successfully managed some of the biggest portfolios of digital projects at Sun Life, improving user experience, conversion, and customer satisfaction across multiple channels and touchpoints. I have also worked with international cross-functional teams from project initiation and planning to service delivery and evaluation. I am always looking for new ways to leverage technology, data, and innovation to enhance customer experience and operational performance.
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