Natalie van Fleet

About Natalie van Fleet

I’ve built my career in hospitality with a focus on creating supportive, people-first workplaces where teams can thrive and guests feel the impact of that care. My experience spans restaurant operations and human resources, giving me a well-rounded understanding of how culture, communication, and systems work together to drive great hospitality.In operations, I learned the value of consistency, teamwork, and attention to detail - how the smallest adjustments behind the scenes can shape a guest’s entire experience. I’ve led openings and reopenings, navigated the challenges of the pandemic, and guided teams through moments that required both operational focus and emotional intelligence.Today, as an HR professional, I focus on supporting the people who make hospitality happen. I strengthen teams through thoughtful hiring and onboarding, ensure organized compliance across 7 restaurants, streamline HR processes, and foster a workplace culture where employees feel valued, supported, and set up for success.If you’re passionate about hospitality, people, and leading with empathy, I’d love to connect.

Experience

1. Human Resources

   Long Shot Hospitality

   Jan 2025 — Present · Washington, DC, US

   After a successful tenure as General Manager in restaurant operations, I transitioned into the role of HR Manager at Long Shot Hospitality.Drawing from my extensive operational experience, I focus on streamlining HR processes, managing compliance, and supporting the overall efficiency of the company’s workforce. I collaborate closely with leadership to ensure our HR practices are aligned with business goals while fostering a positive and productive work environment.I am committed to driving operational success through strong HR strategies, ensuring our team has the tools and support needed to thrive in a fast-paced industry.

Education

• James Madison University

  Bachelor of Science (BS), Hospitality Administration/Management

  2012 — 2016

Skills

• Time Management
• Public Speaking
• Catering
• Microsoft Office
• Sales
• Food & Beverage
• Open Table
• Customer Service
• Grace Under Pressure
• Event Planning
• Silverware
• Micros
• Hospitality
• Talentreef
• Event Management
• Leadership
• Social Media
• Restaurants
• Phone Etiquette
• Food Service
• Microsoft Excel
• Reliability
• Aloha