Natalie Ruiz

About Natalie Ruiz

I\'m Natalie Ruiz — CEO of AnywhereWorks, the parent company of AnswerConnect and other great brands, where we build human-powered customer experience solutions for small and mid-sized businesses. I\'m coming up on 20 years with this company, and I have genuinely never had a boring day at work.I believe business grows best when people are at the center of it — not as a nice-to-have, but as the strategy. That conviction shapes everything I do, and it\'s why I\'m a vocal advocate for staying human even as the world races toward AI automation.I\'ve been recognized as Female Executive of the Year, a Woman of Influence by the Portland Business Journal, one of the 100 Women to Know in America, and one of the 2024 Most Influential Women of the Mid-Market. I\'m proud of those honors — and more proud of the team that makes them possible.Here\'s how I might be able to help you:Whether you\'re a small business owner looking to deliver better customer experiences, a leader navigating growth and change, or someone early in their career trying to figure it all out — I\'ve probably been there, learned something hard, and would love to share it. I\'m open to conversations about leadership, remote work, building culture, and what it means to scale a business without losing your humanity along the way.Beyond the title: I\'m a lifelong learner who listens to about 50 books a year. A mom, bonus mom, and dog mom. A bread baker in progress. Someone who will absolutely stop mid-walk to photograph a flower or the sky.Here on LinkedIn, I share openly about leadership, remote work, and what it really takes to build something that lasts. I\'d love to connect and learn more about you — and yes, as you get to know me your might find me to be a little \"aggressively helpful.\" It comes from a good place, I promise.

Experience

1. Chief Executive Officer

   AnywhereWorks

   Sep 2006 — Present