Natalie Smith

Crewing Operations Manager @Creative Technology

Horsham, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Oct 2017 — Present

Crewing Operations Manager @Creative Technology

View department →

I am responsible for the day-to-day management of the Crewing Operations Team to ensure all activities and tasks are completed in a professional, timely manner. Providing leadership, promoting a good working environment, and proactively building strong lasting relationships with key departments, particularly project management and engineering teams. I have a team of currently 5 people (3 coordinators, 1 Snr coordinator and 1 Supervisor. I am involved in our monthly auditing process and twice-yearly audit with our external auditors (for our 4 ISO standards – Quality, Event Sustainability, Environmental, Health & Safety). I was a part of our systems implementation team as well as being on the company Inclusion & Diversity team and a part of the Global Women’s network. I am a Mental Health First Aider and run weekly drop in sessions for those who need some extra help. I also manage several projects including staff training programme, travel programme and many more. The Crewing Operations department is responsible for: • Sourcing and booking the correct technical crew with the right skills for our live events. • Planning and arranging complex crew travel arrangements (flights, trains, cars, boats, hotels, transfers, Brexit restrictions, covid rules). Distributing confirmations and ensuring payments are made on time and within budget. • Application and processing of any Visa, work permits or second passports for the crew and maintaining internal records. • Raising and monitoring purchase orders for crew, travel, and expenses • To assess freelancers at time of engagement against IR35 tax rules and maintaining internal records • Administer and book all crew training, ensuring everything is in date and logged on the matrix • Event accreditation among many other things

EDUCATION

1995 — 1996

The College of Sir Richard Collyer

GNVQ, Leisure & Tourism

1990 — 1995

Millais School

GCSEs, English, French, Mathematics, Science, Art & Design, Travel & Tourism, Design & Technology,

1995 — 1996

The College of Sir Richard Collyer

RSA, Word Processing & Text Processing

2016 — 2016

ILM Level 5

Level 5, Leadership & Management

1996 — 1997

Arun House College

GNVQ Advanced, Leisure & Tourism

SKILLS

Project PlanningSalesManagementTourismAirlinesOperations ManagementAirportsTime ManagementContract NegotiationTeam ManagementTransportationMicrosoft WordCustomer ServiceAir CharterEvent ManagementAircraftAviationTravel ManagementFreightFlightsLogistics ManagementCommercial AviationLogisticsMicrosoft ExcelProject ManagementTeamworkPowerpointAircraft MaintenanceTrainingAccount ManagementCharter

ABOUT NATALIE SMITH

A highly motivated and pro-active individual with strong time management, organisational…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Natalie Smith — Crewing Operations Manager at Creative Technology in Horsham, GB | Unifers