Natalie Sauceda

Internal Sales Advisor @Pacifica Senior Living

San Diego, CA, US

Contact prospects via phone, and email to provide information and schedule tours, and process surveys for over 100 communities across the US.• Nurturing relationships and building trust with prospective residents and their families processing over 20 accounts a day and answering 50 or more phone calls. • Providing valuable information on the Senior Living Industry about our communities, services, and amenities.• Working closely with the Community Relations Directors to help prospects find the perfect fit for their needs.• Tracking interactions and maintaining up-to-date customer data through Excel analytics and survey responses to improve conversion rates and overall customer experience.

Point Loma Nazarene University

Bachelor of Science in Business Administration , International Business, Marketing Minor and Nonprofit Organization Management Minor