Nat Rivera

About Nat Rivera

I’m a strategic, community-driven leader with two decades of experience managing cross-functional teams, quality systems, and community-based initiatives across healthcare, education, and nonprofit sectors. My work is grounded in equity, data-informed decision-making, and a deep commitment to inclusive, people-centered systems.Over the years, I’ve led complex operations, implemented compliance and evaluation frameworks, and developed training and development programs that build capacity and drive long-term impact. I’m especially passionate about creating partnerships across government, education, and community organizations to expand access, strengthen systems, and support diverse communities.Certified as a Quality Manager and holding a BA in Communications, I bring a collaborative, servant leadership approach to everything I do—centered on impact, alignment, and sustainable growth.Let’s connect if you’re interested in community-driven strategy, equitable systems change, or capacity-building leadership.Specialties: EHS, Quality/Compliance processes, Lean processes, Six Sigma, social media networking, marketing, branding and identity, community engagement, internal and external partnerships.

Experience

1. Owner

   Ghost Toast Co

   Apr 2024 — Present · Albuquerque, NM, US

   Helping individuals and small businesses communicate with clarity, confidence, and impact. As a seasoned ghostwriter and public speaking coach, I help clients craft compelling messages for both personal and professional settings—from keynote speeches and business presentations to personal stories and special occasions. With a background in communications and a passion for authentic storytelling, I support clients in developing their voice and delivering it with confidence.In addition, I consult with small business owners to boost their online visibility through tailored SEO strategies, user-friendly content, and practical digital marketing tactics. Whether you\'re building a brand, launching a campaign, or refining your message, I bring a collaborative, results-driven approach to every project.Let’s connect if you need support with: Writing and editing (ghostwriting, speeches, blogs, bios) Public speaking prep and coaching SEO strategy and web content optimization Digital marketing for small business growth

Education

• Saint Pius X High School

  High School Diploma, High School/Secondary Diplomas and Certificates

  2001 — 2005

• Southern New Hampshire University

  Bachelor of Arts (B.A.), Communication with a Concentration in Business

  2016 — 2021

Skills

• Business Development
• Quality Management
• Microsoft Office
• Sales
• Social Networking
• Team Building
• Program Development
• Asq
• Management
• Customer Service
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Community Outreach
• Total Quality Management (Tqm)
• Event Management
• Leadership
• Writing
• Direct Sales
• Typing
• Healthcare Management
• Training
• New Business Development
• Outlook
• Lean Manufacturing
• Nonprofits
• Sales Management
• Marketing
• Osha Certified
• Microsoft Word
• Public Relations
• Fundraising
• Project Management
• Process Improvement
• Editing
• Customer Relationship Management (Crm)
• Public Speaking
• Facebook
• Customer Relations
• Workplace Safety