Natalie Torres Gallagher
Sr Strategy Advancement Professional, Enterprise Architecture @Humana
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WORK HISTORY
Sr Strategy Advancement Professional, Enterprise Architecture @Humana
Kansas City, MO, US
Strategy Development | Proposal Enablement | Performance TrackingLed development and execution of a strategic communications plan for Humana’s Cloud Program, driving alignment across business and IT stakeholders- Created toolkits (FAQs, decks, templates) and centralized hubs (SharePoint, Confluence) to streamline messaging and improve access to program updates- Produced executive briefings and milestone launch communications, enhancing visibility and readiness across impacted segments- Partnered with change management and training teams to integrate communications with enablement efforts- Developed stakeholder maps and personas to tailor messaging and improve engagement outcomes.Streamlined EA documentation and communication workflows by launching standardized intake forms, editorial calendars, and tracking tools- Established feedback loops and engagement metrics to continuously improve clarity, consistency, and turnaround time- Enabled self-service communication tools and templates, reducing bottlenecks and increasing team autonomy- Operationalized EA information management by redesigning the go/EA intranet, improving navigation and content discoverability- Created a centralized content index and standardized formatting to support searchability and reuse across teams.
EDUCATION
Cemanahuac Language School
Study Abroad, Spanish
University of Minnesota
B.S., B.A., Retail Merchandising, Art
SKILLS
ABOUT NATALIE TORRES GALLAGHER
Strategic technology and business leader with 10+ years of experience aligning IT capabilities with enterprise goals in complex, matrixed environments. Proven ability to shape and deliver high-impact initiatives through data-driven insights, stakeholder engagement, and performance optimization. Prosci-certified Change Practitioner with a background in journalism—skilled at uncovering needs, distilling complexity, and communicating with clarity. Adept at building trusted relationships with senior leaders, driving cross-functional collaboration, and translating strategic vision into operational results. Known for turning ambiguity into action and delivering measurable value through strategic foresight and execution excellence.
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