Natalie Muldoon

Team Lead, Customer Success @Apiday

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Team Lead, Customer Success @Apiday

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Paris, FR

EDUCATION

2018 — 2019

Lund University School of Economics and Management

Msc Business - Entrepreneurship & Innovation

2012 — 2015

University of Oxford

BA Geography

SKILLS

Digital StrategyCustomer ExperienceUser ExperienceUser JourneysUser StoriesCustomer InsightContent StrategyStakeholder ManagementChange ManagementProject ManagementOperating ModelsResearchWorkshopsFocus GroupsInterviewsSurveysTeamworkPublic SpeakingDigital Project ManagementDigital TransformationSoftware as a Service (Saas)Agile & Waterfall MethodologiesProposal WritingProject PlanningBudgetingBusiness CaseProgress TrackingChange Impact AnalysisBusiness Process MappingProduct ManagementMicrosoft Office

ABOUT NATALIE MULDOON

I have over eight years\' experience in tech start-ups and consulting, serving enterprise-sized clients. I have strong industry knowledge of Customer Success and SaaS, combined with project management & commercial expertise. I am currently a leader in Customer Success at Apiday, a fast-growing ESG Reporting start-up based in Paris. I have a Bachelor\'s degree from Oxford University in Geography and a Business Master\'s from Lund University, Sweden.

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Natalie Muldoon — Team Lead, Customer Success at Apiday in Paris, FR | Unifers