Natalie Miltenberger
Senior Director - Product and Program Manager
- Role
- Senior Technology Product Owner Azure Analytics Services at TD
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Natalie Miltenberger
Transformational leader applying project and product management, business analysis, software development, and process improvement expertise to deliver system solutions that drive innovation, increase client satisfaction, and optimize operations. With a proven track record in the Financial Services and Technology Industries, I use a data-driven approach in engineering comprehensive program strategies that align with revenue, ROI, and KPI targets, effectively positioning organizations for long-term success.Key Areas of Expertise- Strategic Planning & Execution - Program Management & Product Ownership - Client Onboarding & Contact Centers - Digital Transformation & Process Optimization - Data Analytics & Business Intelligence - Agile (Scrum, SAFe, Kanban)- Executive Communication & Cross-Functional Leadership - Cyber Security, Generative AI & Machine Learning - Risk & Regulatory Compliance - Vendor Management & Fraud Prevention ToolsMost recently, I was responsible for identifying and implementing digital solutions to increase client satisfaction while optimizing the Operating Model for BNY’s Global Contact Centers. Prior to this, I led a number of strategic initiatives related to new product launches, client onboardings, and regulatory compliance in the Financial Services Industry.
Experience
Senior Technology Product Owner Azure Analytics Services
Jan 2025 — Present
Product Owner/ Lead for strategic, cloud-based analytics service offerings within the TD Bank Technology Solutions Organization. Served as lead building and executing product roadmaps to deliver solutions to optimize technology operational processes and enable business partners to achieve strategic objectives.
Education
University of Pittsburgh
M.S.I.S.
West Virginia Wesleyan College
B.S.
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