Natalie Lance
- Role
- Partner Success Manager at RevolutionParts
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Natalie Lance
Serving as a key member and advisor of Partner and Customer Success Teams for North…
Experience
Partner Success Manager
May 2023 — Present
Manages regular communication of platform and other services’ impact and effectiveness to all stakeholders - including largest automotive retailer, as well as luxury brands. Develops clear and concise understandings of the partner and client needs, strategies, operational experience, and business goals within their industries. Creates Success Plans (including SOW and BRD details). Owns communication with key partners. Leads all aspects of technical integrations’ overview and timelines. Acts as the data strategist for partners and teams, provides insight into ecosystem, trends, and future growth. Consolidates and leads quarterly business reviews with strategic partners. Acts as the forefront of partner communication and responsible for escalations to executive management and leadership. Drives the definition and management of success metrics in partnership with technical and Business Partners to ensure they are built into the solution and processes which are in line with client operations and personas. Collaborates with technical and business partners to define launch planning and timing.
Skills
- Team Leadership
- Leadership
- Media Networking
- Digital Marketing
- Consulting
- Data Analysis
- Project Management
- Social Media
- Internet Strategy
- Competitive Analysis
- Microsoft Office
- Sales Operations
- Negotiation
- Marketing
- Account Management
- Qualifying Prospects
- New Business Development
- Internet Services
- Business Analysis
- Analytics
- Crm
- Customer Relationship Management (Crm)
- Email Marketing
- Strategic Planning
- Salesforce.com
- SEO
- Complex Sales
- Marketing Strategy
- Sales
- Strategy
- Business Intelligence
- Social Media Marketing
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